Curbside Service for Respiratory Illness including COVID-19 Coronavirus In Nashville, TN

COVID-19 Testing Nashville

3/20/2020: IF YOU ARE UNSURE IF YOU NEED CARE, PLEASE BOOK A TELEMEDICINE SCREENING.  If you need COVID-19 testing, your appointment will be expedited if a screening has already been completed.

3/17/2020: In order to best protect our patients and team, Complete Health Partners has implemented curbside service for ALL respiratory illnesses – except for in dangerous weather. All other urgent care patients, primary care patients and sports medicine patients should enter our clinic as usual.

Curbside Service for Respiratory Illness Including COVID-19 in Nashville

Those who visit our urgent care clinic for evaluation of any signs or symptoms of respiratory illness including COVID-19 can now wait, be tested and possibly be treated from their car. 

  • Patients will be assisted in digital check in and triage by team members waiting under the tent on the side of our building.  
  • Our urgent care provider will determine necessary testing (flu/strep/COVID-19/other)  based upon each patient’s individual history and symptoms.  
  • Should more in-depth evaluation/treatment be warranted (ie: a chest X-Ray), the patient will be brought directly into a treatment room through a side entrance. 
  • Our contracted labs can typically process COVID-19 tests in 48 hours or less.  Patients will be notified of results as soon as results are available.  
  • Due to a nation-wide shortage of COVID-19 test kits, patients who do not meet criteria for COVID-19 testing will not receive COVID-19 testing. Please do not come to the clinic for COVID-19 evaluation if you would not typically seek care for your illness.  This is a visit with one of our urgent care providers, not a drive-through screening test.  
  • Most major medical insurance accepted.  Self-pay options available for those without insurance.  We are not currently in-network with TennCare

Complete Health Partners is working closely with the TN Department of Health and CDC guidelines to care for those who may have been exposed to the novel coronavirus (COVID-19).   While there have been cases of COVID-19 in Nashville, we are still in the middle of cold and flu season and entering allergy season.  Many people who exhibit signs of a respiratory illness MAY NOT need testing for COVID-19 but may still require an urgent care visit.  

Telemedicine Screening for COVID-19

Telemedicine screenings for COVID-19 allow our team to better communicate with patients who are sick but concerned their symptoms will not warrant COVID-19 testing due to the national shortage of test supplies.  We know not all Nashville residents have a primary care physician to contact, so our team is available for consultations with those who are Tennessee residents during our business hours.  During this brief online screening visit, one of our providers will:

  • Review your medical history
  • Discuss your current symptoms
  • Complete the CDC COVID-19 screening questions
  • Provide direction whether you should come in for COVID-19 testing, other medical testing, go to the ER or remain quarantined at home

Signs/Symptoms of COVID-19 Coronavirus

COVID-19 is a new strand of coronavirus similar to other cold viruses that we see every day.  Symptoms may vary from mild to severe.  The following symptoms may appear 2-14 days after exposure to the virus:

  • Fever
  • Cough
  • Shortness of Breath

Anyone exhibiting life-threatening symptoms such as significant difficulty breathing, especially at rest, should visit their local emergency room.

Please notify our office before coming in or booking an appointment for a suspected COVID-19 illness.  If you have respiratory symptoms of any kind, please obtain a mask before entering our clinic – if you do not have one, please knock or call us so we can bring one out to you.  

Information regarding COVID-19 is constantly changing.  We will be updating this page regularly with any changes.  Criteria for testing may change as more information is known.  

Testing for COVID-19 Coronavirus in Nashville FAQ

COVID-19 is easily spread from person to person, especially in small spaces where people are close together.  It is spread through respiratory droplets from coughs, sneezes and talking.  The virus can be spread from surfaces where a person has coughed or sneezed and left respiratory droplets behind.  It is not yet known how long the virus can live on surfaces, so it is important to disinfect frequently touched surfaces often.  

The following symptoms are the most commonly observed amongst those with COVID-19 Coronavirus and usually appear within 2-14 days after exposure to the virus:

  • Cough
  • Fever
  • Shortness of Breath

Newly identified signs of COVID-19 include:

  • Sore Throat
  • Loss of Taste or Smell
  • COVID Toes – reddish purple blistering rash on the toes – most common in teens/younger patients
  • Headache

Since testing of asymptomatic patients began, there have been many positive cases identified in patients with little or no symptoms.  

People are most contagious when showing signs and symptoms of COVID-19 Coronavirus, though there have been reports of asymptomatic spread of the disease.  

The CDC website has many resources on how to protect your home and family from COVID-19.  

  • Avoid close contact with those who are sick
  • Avoid touching your face, especially around the eyes, nose and mouth
  • Stay home if you are ill
  • Cover coughs and sneeze into your elbow
  • Disinfect frequently touched surfaces
  • Wash hands with soap and water for at least 20 seconds (sing the happy birthday song or the abc song)
  • Stay informed and follow recommendations from state public health officials and the CDC 

Most people who get COVID-19 Coronavirus exhibit mild symptoms similar to familiar cold and flu strains.  Certain populations such as those over 60 years of age and those with underlying health conditions such as high blood pressure, obesity, heart disease, lung disease and diabetes as well as those who are immunocompromised may exhibit more severe illness and should seek medical care quickly should symptoms arise.  See the CDC guidelines for those who may be at increased risk of complications from COVID-19.  

The CDC currently recommends the following actions for those who have symptoms of COVID-19: 

  1. If you have a fever or cough, you might have COVID-19. Most people have mild illness and are able to recover at home. Keep track of your symptoms. If you have an emergency warning sign (including trouble breathing), get medical attention right away.
  2. Stay home unless you need medical evaluation and treatment. Due to a nation-wide shortage of COVID-19 test kits, patients who do not meet criteria for COVID-19 testing will not receive COVID-19 testing. Please do not come to the clinic for COVID-19 evaluation if you would not typically seek care for your illness.  
  3. Separate yourself from others in your home to prevent spread within your home.  Best practices for at-home prevention of viral spread include wearing a face mask, frequent hand washing, covering coughs and sneezes, limiting your activity to one room and one bathroom, and disinfecting surfaces frequently.  
  4. Call ahead to your medical provider before coming in for evaluation or testing.  Due to a national shortage of tests, at this time medical providers cannot test those who do not have symptoms or who only have very mild symptoms.  
  5.  Monitor your symptoms to identify progression of the illness. Seek medical attention if the illness worsens.  
  6. Stay home until you have been fever-free for more than 72 hours without the use of fever-reducing medications.  
  • People with COVID-19 who have home isolated can stop home isolation under the following conditions:
    • You have had no fever for at least 72 hours (that is three full days of no fever without the use medicine that reduces fevers)
      AND
    • other symptoms have improved (for example, when your cough or shortness of breath have improved)
      AND
    • at least 7 days have passed since your symptoms first appeared
  • If you were asymptomatic and tested positive for COVID-19, you can stop home isolation under the following conditions:
    • At least 7 days have passed since your initial test UNLESS symptoms developed during your quarantine period, in which case, you should complete home isolation protocol as outlined in the first bullet point.   
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